1. The only contact information for the company was a phone number, which goes to a Google voicemail account.

2. The former went directly to voicemail and the latter gave a message saying the user had the power off.

3. The app includes a feature asking periodic questions by text or voicemail about how patients are doing.

4. Users can still access their traditional voicemail inboxes, but some features are being discontinued.

5. There are voicemail messages, emails, and SMS records that authorities can access.