1. It advised users to uninstall its solution centre software in the meantime.

2. Also being added is the ability to uninstall apps remotely, right from the Google Play for Education interface.

3. As for me, I unfortunately had no choice but to uninstall the utility to regain access.

4. What I would recommend you do is uninstall and reinstall the software.

5. If the boot is successful, they can then try and uninstall the ransomware app and then reboot the device.

6. The company has provided a workaround, but is not recommending that users avoid the update or uninstall it.

7. The company is currently recommending users uninstall the update.